Commentaries on the Automobile Business
    by Jim Fisher, Consultant

salespeople are the answer - but what is the question?

why are consultants necessary - because they are!

Experienced salespeople or Green peas?

automobile salespersons' responsibility

Does training really work?

training - why now?

Business is back to normal - why doesn't it feel normal?

why is hiring and training like cleaning toilets?

from zero to 20 in less than 60 days!

Be-backs - why do they come back?

management control system

I feel your pain!